NEW DELHI: IndiGo has barred a passenger who had assaulted a co-flyer on aircraft headed from Mumbai to Kolkata Friday, from all its flights. “Following due diligence, the incident involving an unruly customer has been formally reported to the relevant authorities for necessary action. In line with our commitment to discourage such unruly behavior onboard flights, the individual has been suspended from flying on any IndiGo flights, in accordance with regulatory provisions,” IndiGo said Saturday.The IndiGo bar is for 30 days, pending an inquiry after which a further decision under the provisions of the no fly list for unruly flyers will be taken based on the severity of the action of the accused decided by a panel. Now it is upto other Indian airlines whether they also decide on doing the same with the accused till the due legal process of putting him on the national no fly list is taken. Before this provision for unruly flyers was in place, state-owned Air India under its then CMD Ashwani Lohani had about a decade back had barred at least two people, including an MP, from its flights. At that time, other airlines had also decided to do the same for these people. The no fly list in India was enacted after these instances.
IndiGo had initiated legal action against the unruly flyer on Saturday itself after the aircraft landed in Kolkata. So apart from being put on no fly list, there is likely to be other action too against the assaulter.The Bidhannagar Police said on X: “On Aug 1, 2025, a complaint was received from IndiGo regarding two Indian male passengers who were travelling on flight 6E-138 from Mumbai to Kolkata. During the flight, a heated altercation ensued between the two, following which (Hafijul Rahaman) slapped the other (Hossain Ahmed Majumder). Passenger declared unruly by the cabin crew of Indigo and handed over to Police. Legal action has been initiated.“The unruly passenger hit a co-traveller who had a panic attack on an IndiGo Mumbai-Kolkata flight Friday. The assaulter was handed over to security agencies by the airline.The victim had suffered a panic attack when the aircraft was taxiing in Mumbai. He started sobbing and walking in the aisle, requesting to be allowed to alight from the plane. At this time a passenger is seen slapping this person as he was passing by his seat in videos of the assault that went viral on social media.All other passengers and airline crew immediately came to the victim’s support. “He was comforted and seated. The aircraft then took off for its destination and had an uneventful flight,” said people in the know.“At IndiGo, the safety and well-being of our customers and crew remain our foremost priority. We remain committed to fostering a safe, respectful, and comfortable environment for all onboard,” IndiGo said on X Saturday while announcing its decision to put the assaulter on its no fly list.
