A man has been left with an estimated repair bill of £2,000 after a delivery driver reversed into his parked car in front of his house.
Joshua Durant, from Rainworth in Nottinghamshire, has so far been unable to make an insurance claim because he could not see the van’s number plate in a neighbour’s doorbell footage.
“I’ve got a massive dent above the wheel arch, and then my door has got massive dents, loads of scrapes… I’m pretty sure it’s going to write off my car,” he said.
Delivery firm DPD, which is alleged to have employed the driver, evidenced by delivery app screenshots seen by the BBC, has been approached for comment.
Joshua DurantThe 22-year-old said he had purchased the black Seat Ibiza for £5,600, although added it had depreciated in value since then.
However – because of a recent house move and bills – he said he would not have the money to re-buy a car of similar value.
“It’s my first car as well. Literally about a couple of weeks ago I was saying to my partner how I don’t want to get rid of it because I love it.”
Mr Durant said he was confused by how the crash happened.
“When I saw where he started reversing, he was so far away from my car,” he said.
“I think if you had your eye closed and did it, I don’t think you’d be able to recreate it, that’s how far away my car was.”
‘Appalling’ situation
He said it has been frustrating trying to get it sorted with DPD, who took days to reply to his initial complaint submitted on 17 November.
“What I’d want is just for them to do the right thing, to tell me the number plate, and then just go through the proper way.
“Just like you would if the driver had knocked on my door, apologised, and said sorry here’s my insurance details.”
“I think it’s appalling. I’m sat in the dark waiting for DPD with a broken car.”
The delivery company has been approached by the BBC about the crash and the slow response to Mr Durant but has yet to comment.
Mr Durant added: “I don’t have a spare £5,600 lying around. I should definitely have had an answer by now.”
